FAQ'S

Depositing funds into
your account

how do i deposite ?

Funding your account is quick and simple. While there are various payment methods at your disposal, using IST Markets Money allows you to get more for your money, as it means that you enjoy zero conversion fees on USD deposits. Setting up your IST Markets Money account takes seconds, and has no setup costs or hidden fees*.To deposit to IST Markets, simply choose whichever method you prefer and follow the steps below to make a successful deposit:

  1. Log in to your account
  2. Click on “Deposit Funds”
  3. Enter the amount and select the currency
  4. Finally, select your preferred deposit method
Is depositing safe and secure ?

Yes, depositing money into your IST Markets investment account from any UK bank account or from any other method of payment is absolutely safe, private and secure. All transactions are communicated using Secure Socket Layer (SSL) technology, ensuring that your personal information is kept safe.

Depositing funds into your IST Markets investment account using IST Markets Money is secure and fast, with your cash funds safeguarded in a regulated bank account.

Furthermore, the IST Markets Money crypto wallet (found in the Crypto tab on your IST Markets Money app) is one of the safest crypto wallets available, with several high-level security features to protect against unauthorised access, including multi-signature facilities, DDoS protection, and standardisation protocols.

Payment methods and limitations
Method Time Currencies Countries MAX Single Deposit* Withdraw Available? More info
IST Markets Money Instant GBP UK* £250K / (Unlimited for Black Card holders) Y (instant withdrawal) Must have funds available on your IST Markets Money account balance
Credit/Debit Cards Instant USD, GBP, EUR and AUD International $40,000 Y Supported cards: Visa, MasterCard, Visa Electron and Maestro. Transactions will appear on your statement as: Istithmar or www.Istithmar.co.uk Transactions in the EEA region may require authentication.
>PAYPAL** Instant USD, GBP, EUR and AUD International $10,000 Y Must have an active PayPal account with funds available on the account balance or a credit/debit card linked to it.
NETELLER Instant USD, GBP, EUR International*** $10,000 Y If you don’t have a Neteller account you can create one on www.Neteller.com
SKRILL Instant USD, GBP, EUR International**** $10,000 Y If you don’t have a Skrill account you can create one on www.Skrill.com
RAPID TRANSFER Instant USD, GBP, EUR EEA***** $5,500 N There is no need to register with Rapid to make a deposit, but you will need to have access to your online banking to complete the transaction.
iDEAL Instant EUR The Netherlands $50,000 Y There is no need to register with Ideal to make a deposit, but you will need to have access to your online banking system to complete the transaction.
Klarna / Sofort Banking Instant EUR Germany, Austria, The Netherlands, Switzerland, Italy, Spain, Belgium, Finland, France and Poland. $30,000 Y* There is no need to register with Klarna/Sofort banking to make a deposit, but you will need to have access to your online banking to complete the transaction.
BANK TRANSFER 4-7 days USD, GBP, EUR International Unlimited Y Please always quote the Transaction ID to prevent delays in crediting the funds. When possible, please make sure you transfer funds to the bank account in the same currency as your own bank account (USD, EUR or GBP), to avoid unnecessary bank charges
Online Banking – Trustly (EU region) Instant* EUR, GBP, SEK, DKK, NOK, PLN, CZK Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, Germany, Latvia, Lithuania, the Netherlands, Norway, Poland, Slovakia, Spain, Sweden and the United Kingdom* $40,000 N There is no additional registration process for this payment option. You will be required to access your online banking account to complete the transaction. Powered by Trustly.
POLi Instant AUD Australia $70,000 Y No additional registration process is needed for this payment option. You will be required to access your online banking account to complete the transaction.

*Unverified accounts are limited to a total deposit amount of $2,250. In order to upgrade your account to Verified status, please contact Customer Service. IST Markets reserves the right to change any of the deposit limitations indicated at any time.

**PayPal is not available in the following countries: Algeria, American Samoa, Antigua and Barbuda, Argentina, Aruba, Belgium, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, ElSalvador, Falkland Islands, French Guiana, Guam, Honduras, India, Mayotte, Morocco, Netherlands Antilles, Northern Marianas, Paraguay, Peru, Puerto Rico, Reunion Island, Saint Lucia, Saudi Arabia, US Minor Islands, US Virgin Islands, United Kingdom, United States and Virgin Islands.

***For a list of non-supported countries please click here. ****See the Skrill website for a full list of funding option in your country. *****Rapid Transfer is currently supported in the following countries: Austria , Belgium, Bulgaria, Estonia, Finland, France, Germany, Hungary, Italy, Latvia, Netherlands, Norway, Poland, Portugal, Spain, And UK.

*****Worldpay is one of the providers that we use for credit/debit card processing. For these credit card payments, Worldpay is the Data Controller of the information submitted. For more information and their privacy policy please visit Worldpay.

*******Transactions are completed instantly in most cases. However, completion may be delayed at times, as it is dependent on confirmation from the client’s bank.

*******Funds deposited using Klarna / Sofort Banking or Trustly become withdrawable within 7 business days of deposit.

********The following UK banks restrict deposits using Trustly to a daily limit of £5,000. However, bank account owners can increase the amount to up to £20,000 a day by contacting their bank and asking about the special Payments Limit page. Affected banks: 1. Natwest Bank

2. Royal Bank of Scotland 3. Ulster Bank (Northern Ireland)

Automatic Recurring Deposits ?

An automatic recurring deposit is when you schedule an amount of money to be automatically deposited from your credit/debit card into your IST Markets account on a time specific basis. You decide the amount of money, the type of currency and schedule for the deposit using a credit card that has already been connected to your IST Markets account.

How Can I Start Recurring Deposits?

  1. After making a successful credit card deposit with the card connected to your IST Markets account, a banner on the “deposit confirmation screen” will offer you the option to make a recurring deposit.
  2. Go to “Settings” and click on “Payments.” Then, click on the banner titled: “Recurring Deposits.” 

How Do I Set My Recurring Deposits?

1.Select the amount and currency

2.Select one of your Credit/Debit Cards that is connected to your IST Markets account

3.Select the frequency of your deposit [weekly, every two weeks, monthly]

Weekly: an automatic deposit is made once a week

Every two weeks: an automatic deposit occurs every two weeks.

Monthly: an automatic deposit occurs once a month.

4.After selecting the frequency, you have the option to customise the date and/or day of the deposit, or accept the default option which is a monthly deposit occurring on the 1st of each month.

5.You can view your scheduled deposits or make changes here

How do I deposit with online banking?

There are two ways to deposit using online banking. You can use your existing bank account, or you can save money by using an IST Markets Money account. See below for details.

Click on “Online banking” from the drop-down menu on the deposit page and enter the amount you wish to deposit, and click Continue. You will be redirected to a new page with a list of banks available in your country. Once you select your bank, follow these steps:

  1. Log into your e-bank account
  2. Enter the verification code provided by your bank
  3. Click “Submit”

Your trading account should be credited within minutes. If for any reason your transaction has been declined, you will be notified of this.

If you use a method other than IST Markets Money, the transaction will be facilitated by a third party provider, who may charge a fee.

For cheaper and quicker deposits, you can set up an IST Markets Money account. This gives you a personal account number and your own sort code. Depositing funds is quick and easy, and there are no USD conversion fees. You can save up to £5 for every £1,000 you deposit and withdrawal of your funds is instant.

What is the minimum First Time Deposit?

Depending on your region and country regulations, the minimum first-time deposit varies from $10 to $10,000.

For up-to-date minimum deposit amounts for each region, click here.

Please note: Unverified accounts are limited to a total deposit amount of $2,250. In order to upgrade your account to Verified status, please contact Customer Service. IST Markets reserves the right to change any of the deposit limitations indicated, at any time. When registering a corporate account, a minimum first-time deposit of $10,000 is required.

 

 

IST Markets LTD is registered by the Financial Services Authority of Saint Vincent and the Grenadines under number: 24814 BC 2018