At IST MARKETS LTD (“IST Markets”, “we”, “us”), we are committed to protecting personal information. In the course of our business, it is necessary to collect personal information about potential and existing clients. This Policy explains what we collect, why we collect it, how we safeguard it, and how cookies are used on our website.
Official PDF : Download
Important: This page is written to be clear and easy to read. If there is any discrepancy, the official PDF Policy and applicable legal documents for your account will prevail.
IST MARKETS LTD (Registration Number: GBC 190266)
IST Markets states it is regulated and authorised by the Financial Services Commission of Mauritius (FSC Mauritius) under License Number: GB22200573.
Registered Address:
The Cyberati Lounge, Ground Floor, The Catalyst, Silicon Avenue, 40 Cybercity, 72201 Ebène, Mauritius.
Contact:
Email: [email protected]
Phone: +44 20 8097 2686
When you apply to open a trading account, we may ask for information such as:
Identity & address verification (KYC):
To meet regulatory requirements and onboarding checks, we may request and process proof of identity and proof of address. We may also ask for additional information to support unsuccessful verification attempts.
Website usage information:
Some information may be collected through your use of the website (including via cookies and similar technologies), as explained in the Cookies section below.
We process personal data in the following ways (as applicable):
How we use personal information:
We handle personal information using fair, secure, and appropriate methods intended to be consistent with generally accepted privacy ethics and standard business practices.
Typical purposes include:
Limited sharing with trusted partners / affiliates:
Personal information may be shared with a limited number of trusted partners and/or affiliates where such use is restricted to the management of your account and intended not to breach elements of GDPR.
Electronic verification providers:
We may use third parties who conduct electronic verification on our behalf as part of onboarding checks and verification procedures.
Disclosure required by law:
We may disclose personal information if required by applicable law, regulation, or a lawful request from competent authorities.
External links:
Our website may contain links to other websites. IST MARKETS LTD cannot be held responsible for the privacy policies of other websites. We encourage you to read the privacy statements of every website that collects personally identifiable information.
No sharing with unauthorized parties:
IST MARKETS LTD states it has a strict policy of not sharing personally identifiable information with an unauthorized third party under any circumstances.
IST MARKETS LTD states that, as a Data Processor, it is voluntarily committed to comply with the requirements and principles of GDPR when processing personal identifiable information.
We develop and maintain security procedures to safeguard personal information against loss, theft, copying, and unauthorized disclosure, use, or modification.
Access to personal information is restricted to employees and authorized service providers who need it to perform their work.
We retain personal information only for as long as necessary for the purposes described in this Policy and as needed to comply with legal, regulatory, and compliance obligations.
In some cases, certain records (including verification and supporting evidence) may need to be retained for a minimum period after the end of the business relationship where required by applicable obligations.
Where applicable under data protection laws (including GDPR principles), you may have rights such as:
How to exercise rights:
To submit a request, contact us using the details above. We may ask you to verify your identity before processing a request to protect your account and information.
Complaints:
If you have concerns, you can contact us first so we can address them. Where applicable, you may also have the right to lodge a complaint with a relevant data protection authority.
Depending on how services are provided (including the use of authorised service providers), personal data may be processed in countries outside your country of residence. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place and that data is handled securely.
Cookies help websites remember information about visits and improve functionality. IST Markets may use different categories of cookies:
Used for purposes such as:
Used for purposes such as:
Third parties may serve cookies via this site for purposes such as:
Web beacons
Some web pages may contain electronic images known as web beacons that help us count users who have visited these pages.
Cookie preferences and disabling cookies
You can manage cookies using:
If cookies are disabled, you may not be able to use all interactive features of our site.
Guidance: www.allaboutcookies.org
IST MARKETS LTD may change this Policy at any time. If a change occurs, you will be notified accordingly and, where applicable, your consent may be required. We recommend reviewing this page periodically to stay comfortable with how your information is handled.
When you apply for a trading account, we may request information such as your name and address, employment details, and salary details. We may also require proof of identity and address as part of onboarding verification.
We process personal data when you opt-in and provide consent during account application. We also rely on processing that is necessary to perform a contract with you, or to take steps you request before entering into a contract, and where required to meet legal/regulatory obligations.
Personal information may be shared with a limited number of trusted partners/affiliates where it is restricted to managing your account. Some verification steps may involve electronic verification providers acting on our behalf. IST Markets states it does not share personally identifiable information with unauthorized third parties.
IST Markets states it is voluntarily committed to comply with the requirements and principles of GDPR (as a Data Processor) when processing personal identifiable information.
Session cookies, persistent cookies, and third-party cookies may be used. Some pages may also contain web beacons to help count page visits.
You can manage cookies in your browser settings, and via cookie preference controls on the website (where available). Disabling cookies may limit some interactive site features.
If you follow links to other websites, their privacy policies apply. We encourage you to read their privacy statements because IST Markets cannot be responsible for third-party privacy practices.
