Welcome to IST Markets. This Order Execution Policy (“Policy”) explains how we receive, handle, and execute your orders, and the factors we consider to help achieve fair execution outcomes when you trade CFDs and Spot FX through our platforms.
Official PDF : Download
Important: This page is written to be clear and easy to read. If there is any discrepancy, the official PDF Policy, your Client Agreement, and the applicable legal documents for your account will prevail.
IST MARKETS LTD is registered in Saint Vincent (registration only) since 2018.
In 2022, the group obtained a regulated licence in Mauritius.
This is not a conflict: your contracting entity (and therefore the legal terms that apply to your account) will be clearly shown during your application and within your Client Agreement / legal documents.
Support email: [email protected]
Phone: +44 20 8097 2686
Mauritius address (as published on the website): The Cyberati Lounge, Ground Floor, The Catalyst, Silicon Avenue, 40 Cybercity, 72201 Ebène, Mauritius
Regulatory note: IST Markets states it is regulated by the Financial Services Commission (FSC) of Mauritius with an Investment Dealer licence (Licence number GB22200573) on its website materials.
We are committed to providing a stable and high-speed trading environment. While market conditions and connectivity can impact individual orders, our infrastructure is built to professional standards:
Our Quote is the price displayed by IST Markets on the platform (or provided via telephone dealing, where available).
Quotes shown on our platform are derived from an underlying financial instrument sourced from an exchange or wholesale quoting counterparties (for example, FX quoting banks).
Why Our Quote may differ from the underlying market: Our Quote can differ due to factors such as pricing methodology and adjustments that may apply under your account terms (including, where applicable, financing and corporate-action related adjustments). Please review the official PDF and your Client Agreement for the detailed definitions and treatment.
Depending on product, platform setup, account type, and market conditions, orders may be processed as follows:
Instant execution is a term used on the MetaTrader platform and broadly refers to sending an order request based on the price displayed at the time of placement; processing may take a few seconds depending on connectivity and market conditions.
If price conditions change while processing, the order may not be filled at the displayed price and you may be prompted to re-submit at an updated price (commonly described industry-wide as a requote-style flow).
Note: We may follow specific instructions from you. Where you provide specific instructions, this can affect the outcome and limits what we can do to achieve a different result.
Platform availability may vary by instrument, but generally you may be able to place:
Where supported, your selected validity is applied to the order until it triggers, expires, or is cancelled by you (subject to margin and platform rules).
Slippage is the difference between the expected price and the executed price. It can occur during:
Gapping: Markets can move sharply and may “gap” between trading sessions or during illiquid periods. In a gap, the next available price may be materially different from the prior price, and triggered orders may be filled at the first reasonably obtainable price once liquidity is available.
How Stop orders behave:
Stop orders are typically triggered when the activation level is reached, after which execution occurs based on the execution method and available liquidity at that time.
Orders are normally executed as instructed. However, a trade/order may be rejected or require re-submission due to:
We aim to treat customers fairly and to maintain price integrity. Our execution and promotional terms may restrict abusive or unfair trading practices, including scalping, sniping, and arbitrage / latency arbitrage, where detected and where applicable under your account terms.
This improves execution fairness for the broader client base and reduces the risk of price manipulation against quoted prices.
To support consistent execution quality, we:
If you have questions about execution, pricing, or an order outcome, contact us promptly so we can review your case:
No. We provide execution-only trading services.
Yes. Slippage can occur in fast markets, low liquidity, or during gaps.
It is the price shown by IST Markets on the platform; it is derived from underlying markets and defined in the official PDF.
In instant-style execution flows, if the displayed price changes while processing your request, you may need to accept an updated price or re-submit the order.
Abusive practices may be restricted under applicable terms and may trigger controls.
