At IST Markets, we treat the safety of client money as a core operating priority—not a marketing slogan. This page explains, in clear terms, how we safeguard client funds, what protections exist, and what they do (and do not) cover.
Client funds are held separately from company operating funds (“segregated funds”). This segregation is designed to help protect client money as part of a safer brokerage operating model.
As part of risk management, IST Markets states it holds client funds with highly respected banks, and may also use Qualified Money Market Funds (QMMFs) as an additional credit-risk mitigation step (where applicable).
Important: Availability and structure can vary depending on your contracting entity and the legal terms that apply to your account.
IST Markets has contracted insurance with Eagle Insurance Ltd with the following key terms (as per the signed Cover Note):
IST Markets Ltd Cover Note 2025 : Download
The cover note states territorial and jurisdictional limits are worldwide excluding USA & Canada.
The cover note states disputes are governed by the laws of Mauritius and subject to the courts of Mauritius.
This insurance is designed as an additional layer of protection relating to civil liability / professional indemnity and certain company liability exposures—subject strictly to the policy wording, terms, conditions, and exceptions stated in the document.
It is not a guarantee of trading outcomes, and it is not a “trading loss insurance” product. Trading leveraged CFDs/FX involves significant risk and you can lose your capital.
It is not a bank deposit guarantee scheme or a statutory investor compensation scheme.
For product and market risks, read the Risk Disclosure
Safeguarding is not only about where funds are held—it’s also about how processes are controlled. IST Markets states it maintains operational procedures and internal controls designed to support orderly handling of client funds and withdrawals.
Segregation supports traceability and reconciliation of client balances.
Defined processes and documented policies support consistent handling of sensitive financial operations.
IST Markets discloses a transparent fee approach, including no deposit fees charged by IST Markets, while noting that payment providers and intermediary banks may apply their own charges.
Learn more:
IST Markets publishes legal documentation and states it operates under regulatory oversight (with FSC Mauritius referenced on the Terms & Conditions page, including the license number).
IST Markets also maintains AML/CFT and KYC procedures designed to reduce fraud, misuse of the platform, and financial crime risk.
Helpful links:
If you want maximum clarity, here’s what you can verify:
1) Review the Cover Note details (insurer, period, limits, territorial/jurisdictional limits).
2) Review the Legal Documents Hub to confirm which entity’s terms apply to your account.
3) Review Fees and Risk Disclosure for cost and risk clarity.
If you have questions about safeguarding, withdrawals, documentation, or policy clarifications, contact our support team:
Email: [email protected]
Phone: +44 20 8097 2686
Contact Support: https://istmarkets.com/contact-us/
IST Markets states it uses segregated funds—client funds are held separately from company operating funds.
Yes. The signed cover note states a combined D&O and Civil Liability (Professional Indemnity) cover with an annual aggregate limit of USD 250,000 during the policy period (terms, conditions and exclusions apply).
From 01 November 2025 to 31 October 2026 (inclusive).
The cover note states territorial and jurisdictional limits are worldwide excluding USA & Canada.
No. It is not a trading loss guarantee. Trading leveraged CFDs/FX is high risk and you can lose your capital—see the Risk Disclosure: https://istmarkets.com/risk-disclosure/
IST Markets discloses it does not charge deposit fees, while third-party providers or intermediary banks may apply their own charges.
