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Our customer support team is available 24/5 via live chat, email, and phone (trading days).
For self-service answers anytime, visit our Help Center.
Company name : IST MARKETS LTD
Mauritius registered address :
The Cyberati Lounge, Ground Floor, The Catalyst, Silicon Avenue, 40 Cybercity, 72201 Ebène, Mauritius
Phone : +44 20 8097 2686
IST Markets operates through more than one legal entity, and the legal documents that apply depend on the entity you register with. Your contracting entity is shown during onboarding and within your account-opening documents.
IST Markets states it does not charge deposit fees, while your payment provider may apply charges.
IST Markets also states it does not charge withdrawal fees, while intermediary banks/payment providers may apply charges.
For security reasons, withdrawals are generally processed using the same method as the deposit.
If you are not satisfied with a support outcome, please refer to the Complaints Handling Procedure:
IST Markets LTD states it is regulated by the Financial Services Commission (FSC) of the Republic of Mauritius with an Investment Dealer license (license number GB22200573).
Use [email protected] for general enquiries, platform questions, deposits/withdrawals support, and account help.
Use [email protected] for KYC verification and compliance-related enquiries.
Use [email protected] for IB and partnership enquiries.
IST Markets states it does not charge deposit or withdrawal fees, but banks/payment providers may apply charges outside of IST Markets’ control.
If a withdrawal is delayed beyond standard processing time, contact [email protected] with your transaction reference and account details.
